Guide for order tracking

1) BOTH fields – “Order ID” and “Billing Email” are mandatory.

2) One of the following status will be shown, which represents:

We have not received your payment yet. This happens mainly for non-Paypal payments. If you choose “Cheque Payment or “Direct Bank Transfer”, please:

(1) state your Order ID in the cheque or the “Remarks” field of your deposit note

(2) send your cheque or a copy of deposit note with the Order ID written/ shown on it to Enquiry@AgendaCorp.com

Your payment is well received and your order is under process.

This is the default status after the order is submitted.  We will change it to “Processing” once the order is being processed.  

If this status remains for more than 1 business day, the information we have received may be insufficient and we will contact you for details.  Once we have got clarifications from you, we will continue the process.

Your order is completed. Please check the confirmation email from us and start Step 2: FILL in online form, if needed.

Your order is cancelled by us usually for reasons related to unsuccessful Credit Card or Paypal payments, or our Know Your Client procedures. Please check the email from us or your Private Message box in your Private Room for details. If you have any queries, please Contact Us.

We do not normally refund once the payment has been received unless for reasons related to our Know Your Client procedures.

Order Tracking

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

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